CrownJewelz is committed to safer gambling and to helping players keep play fun and under control. We take a practical approach to player safety, offering clear information and simple account tools so everyone can manage their activity responsibly. If you have questions or need extra time away from betting, we will work with you to find the right option.
We believe gambling should be a form of entertainment, not a source of harm. We aim to promote safer play by encouraging informed decisions, detecting signs of risky behaviour, and providing straightforward controls that let you set the limits you want. Our staff are trained to support players who may need help and to act quickly when intervention is required.
We provide a range of account controls that help you manage how you play. These include deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion. You can change many options yourself in account settings, or contact our support team if you prefer us to set them for you.
You can set daily, weekly or monthly deposit limits to control how much you add to your account. Typical ranges are from £10 up to £5,000, and limits can be reduced immediately. Increasing a limit may require a waiting period for your protection.
Loss limits let you cap net losses over a chosen period so you keep within an agreed budget. These limits are applied to real-money play and can be adjusted downwards at any time. We recommend combining loss limits with deposit limits for tighter control.
Session time limits and reality checks are available to remind you how long you have been playing. You can set automatic reminders, forced breaks or daily play time caps. Short breaks can help reduce impulsive play and keep activity within healthy boundaries.
If you need a longer break, self-exclusion allows you to close access to your account for a set period. Options range from short breaks to longer exclusions, including permanent closure. During self-exclusion we block access and limit direct marketing; we will explain the steps for account reinstatement only when it is appropriate.
Common warning signs include increased deposit frequency, chasing losses, playing through sleep or work, borrowing to gamble, and hiding activity from others. If you notice these changes in yourself or someone close to you, consider using the controls above or seeking external support.
Set realistic limits before you start, stick to a budget, take regular breaks, and avoid gambling when tired or stressed. Use deposit and loss limits together, enable reality checks, and review account activity regularly. Talk to a friend or family member if gambling is causing concern.
Help is available if you need it. For confidential advice in the UK, contact support organisations such as GamCare and GambleAware, or call the National Gambling Helpline for England and Scotland. If you prefer, ask our team at Crown Jewelz for guidance on setting controls or starting a self-exclusion.
